100% right. 100% of the time.

Your quality of life and safety demand nothing less than our total commitment and dedication to providing you with the highest quality drinking water every second of every day.

This report contains information about the high quality water Greenville Utilities treats and delivers to our customers.

Our goal is to provide you with a safe and dependable supply of drinking water. The highly-trained, state-certified staff at our Water Treatment Plant (WTP) continuously monitors the treatment process to ensure our water quality meets regulatory requirements.

We welcome questions and feedback, or any general inquiries you may have. Please contact us at (252) 551-1551.

WTP Superintendent Julius Patrick

More than 100,000 tests are performed on hundreds of substances each year to ensure that your drinking water is safe. The WTP currently has the capacity to treat 22.5 million gallons per day (mgd). During 2016, GUC treated an average of 12.6 million gallons of water a day.

Sources of drinking water – both tap and bottled – include rivers, lakes, streams, ponds, reservoirs, springs and wells. As water travels over the surface or through the ground, it dissolves naturally-occurring minerals and, in some cases, radioactive materials, and may pick up substances resulting from human activity or the presence of animals.

Substances that may be present in source water include: biological contaminants, such as viruses and bacteria; inorganic contaminants, such as salts and metals; pesticides and herbicides; organic chemicals from industrial or petroleum use; and natural or man-made radioactive materials.

To ensure tap water is safe to drink, the Environmental Protection Agency (EPA) prescribes regulations limiting the amount of certain substances in water provided by public systems. U.S. Food and Drug Administration regulations establish limits for contaminants in bottled water that must provide the same protection of public health.

Drinking water, including bottled water, may reasonably be expected to contain at least small amounts of some contaminants, but the presence of contaminants does not necessarily indicate that water poses a health risk. More information about contaminants and potential health effects can be obtained from the EPA’s Safe Drinking Water Hotline 1-800-426-4791.

The Report

We are pleased to provide you with this year’s Water Quality Report.

Our Findings

Substances detected in GUC’s treated water during 2016.

SWAP Report

Susceptibility ratings of GUC’s drinking water sources.

Treatment Process

Learn about where your water comes from and how GUC treats it.

Programs & Improvements

Backflow Prevention and System Improvement: Presettling Impoundment Dredging.

Learn More About Water and Get Involved

We provide tours of the WTP and make presentations to groups, including civic organizations and schools. We also have a variety of educational brochures available upon request. Please contact us at (252) 551-1562 for more information. Our Board of Commissioners meets on the third Thursday of every month at noon. Meetings are held in the Board Room on the second floor of our Main Office, 401 S. Greene Street. The public is welcome to attend.